Last Updated on May 23, 2018
These Terms and Conditions will be deemed to have been accepted by you when placing an order with Raspberry Creative, LLC and shall remain in effect over any other document or communication.
This website is owned and operated by Raspberry Creative, LLC, a Pennsylvania company. Our principal place of business is located at 260 1/2 Chestnut Street, Mifflinburg, Pa 17844
All Sales are Final
At this time Raspberry Creative, LLC is unable to offer refunds or exchanges. For custom work, you must review your proof and two rounds of changes in full, and approve in writing before anything will be printed. After written approval, Raspberry Creative, LLC will not be held responsible for errors or omissions found.
Intellectual Property Notice
Your purchase contains proprietary material that is owned by or licensed to Bethann Aurand of Raspberry Creative, LLC. This may include, but it not limited to, the design, layout, look, appearance, images, text, date or graphics. You may not use this product or any part of it for uses other than what your purchase includes both for personal use or commercial purposes.
In addition, All images, text, designs, graphics, trademarks and service marks are owned by and property of Raspberry Creative, LLC, or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part, and modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible should we choose to do so, including asking for financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately.
You may NOT use our intellectual property in any way, which includes republishing any text, image, design or other property on another website, or posting a quote or image from our site to any third party website including social media. We have spent lots of time and money building the intellectual property located on this site and in order to maintain the integrity of it, we cannot allow any third party use without prior written consent.
Any communications made through our ‘contact’ page, blog, blog comments or other related pages, or directly to our phones or mailing or email addresses is not held privileged or confidential and is subject to viewing and distribution by third parties. We own any and all communications displayed on our website, servers, comments, emails or other media as allowed by United States law, and will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails.
We maintain a right to republish any submission in whole or in part as reasonably necessary in the course of our business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libelous or maliciously false, obscene, abusive, negligent or otherwise harmful or inappropriate.
You agree that you will pay for all products purchased through this site and that Raspberry Creative, LLC may charge your payment method for any products purchased. You are responsible for timely payment with a valid payment method.
Raspberry Creative, LLC uses the latest secure software to encrypt your personal information automatically. These are highly secured processors through Shopify and PayPal services which monitor every transaction 24/7 to prevent against fraud, theft and general displeasure.
Custom orders require a 50% non-refundable retainer be paid prior to any design work or materials ordered.
There is a $25 fee for returned checks.
Our website and related materials is provided for educational and informational use only. You agree to indemnify and hold harmless our website and company for any direct or indirect loss or conduct incurred as a result of your use of our website and any related communications, including as a result of any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).
While we may reference certain results, outcomes or situations on this website, you understand and acknowledge that we make no guarantee as to the accuracy of third party statements contained herein or the likelihood of success for you as a result of these statements. If you have a medical, legal or financial questions, you should consult a medical professional, lawyer or CPA and/or CFP respectively. We expressly disclaim any and all responsibility for any actions or omissions you choose to make as a result of using this website, related materials, products, courses or the materials contained herein.
This website is updated on a regular basis and while we try to make accurate statements in a timely and effective manner, we cannot guarantee that all materials and related media contained herein are entirely accurate, complete or up to date. You expressly acknowledge and understand that any information or knowledge you gain as a result of using this website is used at your own risk. If you should see any errors or omissions and would like to let us know, please email us at firstname.lastname@example.org
All design proofs will be delivered digitally through email. It is your responsibility to carefully review your proofs (in full) for any errors during each round of changes included. That includes: spelling, layout, website URLs, phone numbers, directions, etc. Once you give your final approval any errors are corrected at your expense, NOT that of Raspberry Creative, LLC.
There is a minimum quantity listed with each individual item. It is recommended that you order a minimum of 10 extra for keepsakes and any last minute guests. After contract finalization additional fees may apply for additional quantities. No reduction in quantity will be allowed after contact is finalized.
Please note, orders that include envelopes automatically come with 10% extra envelopes unless they are being printed by Raspberry Creative. If you are having a calligrapher do your envelopes, additional quantities are recommended. Raspberry Creative will not be responsible for replacing envelopes for an outside calligrapher.
Most custom wedding invitation suites require a 2-6 month timeline from designing to printing and shipping depending on design, options and quantities. A timeline and estimated completion date will be included in your contract. Our team will strive to work within this timeline, but it is important for the client to also cooperate in a timely manner. Raspberry Creative, LLC will not be responsible for not meeting deadlines due to delayed client action or response.
Design for wedding day items such as programs, place cards, table number, etc. will generally take place in the months and weeks leading up to your wedding after we have established your final invitation design. All other invitations, non-wedding items, save the dates, generally take
Raspberry Creative, LLC reserves the right to change prices without notice. Pricing changes may be affected by an increase or decrease in supplier, service and/or production costs. Quotes and estimates are valid for 30 days.
This site may use affiliate links to sell certain products or services. We disclaim any and all liability as a result of your purchase through one of these links. We will use reasonable efforts to notify you when and where we have placed affiliate links in addition to this disclaimer located in these Terms & Conditions. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications.
Orders may be considered RUSH if they are needed within a shorter time frame that times listed for each individual item. Rush orders are accepted on a case-by-case basis depending on availability and the requirements of the project. Rush orders will add a charge of 20% to your order total or a minimum rush fee of $50. Final payment is due prior to printing.
Returns & Cancellations
If there is a need to cancel your order, please contact Raspberry Creative right away. If your final approval has not been received and your project has not gone into production, you are responsible for your deposit and any materials that have been purchased. If your project has gone into the production process you are responsible for the entire amount as stated in your contract. Because of the personalized nature of custom stationery, orders are non-refundable, without exception. Every effort is made to assure your satisfaction at all times. If there is an error on the part of Raspberry Creative, we will do our best to correct the problem.
All shipping and postage will be assumed by the client. Raspberry Creative is not responsible for any damages incurred during shipping and/or mailing or invitations that are not delivered. Any shipping charges will be added to your final invoice. You may also pick-up your order to avoid shipping charges. Please note: All orders requiring shipping are shipped via USPS Priority which includes tracking and insurance. If there is an issue with delivery or damages, claims must be taken up with USPS and are not the responsibility of Raspberry Creative.
Some invitations occasionally incur additional postage because of their weight, thickness or due to the shape of the finished piece. Raspberry Creative does not provide postage estimates and Raspberry Creative is not responsible for invitations or stationery that require additional postage or that are lost in the mail or are destroyed through the mailing process. Raspberry Creative recommends taking your wedding stationery to your local post office and requesting that they be hand canceled. Failure to do so is not Raspberry Creative’s responsibility.
The information contained herein constitutes the entire agreement between site users and our company relating to the use of this website.
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