Below is a list of our most commonly asked questions. Don’t see your question here? Contact us and we’ll be happy to answer it!
I drive by your shop often, is it OK if I just stop in sometime to look at Invitations?
While we would never want to turn anyone away, if you are interested in working with us, we do ask that you set up an appointment instead of just stopping in. Our shop is tiny and is where we meet with clients, do our project production and so much more so for everyone’s comfort, we ask that you schedule a time with us before just stopping in. Feel free to contact us with any questions regarding wedding consultations.
I see your hours are limited to work days but I work. Do you take appointments on the weekends or evenings?
YES, when our schedule allows. We do our best to accommodate everyone but our team is small so time slots fill up fast. If you require an evening or weekend, please email us and we will get back to you to work out a time that suits everyone. We do limit weekend appointments to Saturday AM only beginning at 9AM. Sorry, we do not take Sunday appointments.
How Much Does it Cost?
This is the first and most common question we get when talking with couples at wedding shows or at first-time meetings. Because we specialize in custom stationery this is not a simple question to answer unless you are ordering a studio design. We don’t order out of a catalog, we build each custom and semi-custom project specifically for our clients even when they are selecting an existing design. So many variables play into the final price for any project but on average, for 100 complete wedding invitations our pricing starts around $400.
The word “Custom” sounds expensive. I like the idea but I know I can’t afford it.
Yes, custom can be expensive but our process of putting together a package specific to each and every client enables them to pick and choose the things they want to spend their money on and where they want to save. So you want a custom design but you have a limited budget. That’s fine. Maybe you are a DIYer and wouldn’t mind printing them yourself. Lots of people are doing that now. We also can show you a variety of papers and even envelopes that come in a variety of price ranges. If you can’t afford the “top shelf” envelope you can also go with a base envelope and add a custom liner to dress it up or include printing on your envelopes to give it a more custom look. The options are ENDLESS so custom is never out of reach if you really want it. We just have to work together to select the right options.
What are your shop hours?
I know Raspberry Creative offers wedding invitations but do you offer any other wedding stationery or stationery for other events?
For weddings, Raspberry Creative designs everything from wedding invitations, save the dates, thank you cards, signs, banners, favors and favor tags, escort cards, place cards, menus, ceremony programs, and so much more. We can make most of it here too! It may not be listed but be sure to ask. We are always willing to try something new or make suggestions.
We do so much more besides just wedding invitations too! Have you seen our blog? There we offer valuable information for free, tips, diy projects and inspiration for weddings, showers and other events. RC also offers stationery designs for all of life’s milestones. By Milestones we mean all of life’s special moments from the birth of a new baby to birthdays, graduations, holiday parties and greetings, and anything else you can think of. We have even been commissioned to create artwork for some custom greeting cards for some wonderful people in our local community.
Is there a deposit?
For items purchased in our online shop and in our Etsy shop, payment is made in full for the project to begin. For custom and semi-custom projects we do require a 50% retainer for a project to begin. The retainer is non-refundable because in most cases, supplies have to be special ordered and often not returnable, this non-refundable retainer covers those up-front costs as well as initial design time for proofs.
How do I order?
Many of our designs are available for purchase in our shop but if you have questions, want to make minor or more detailed changes to a design or if you are looking for something custom, it is best to either email us directly, schedule a consultation or submit an information request form. This puts you in touch with one of our design professionals so that we can answer your questions and help you begin the process to creating your perfect stationery.
I would like to see a proof of the design before I place an order. When do you do that?
Unfortunately we do not provide any design proof before an order has been placed or before we receive a retainer. Doing design work up front for free is called “spec work” and most professional designers will not do this. While this may turn some people away, quality designers are able to gather the proper information needed up front so that they are able to create design options that are close to the client’s vision and then through rounds of changes those designs can be tweaked to perfection. Here at RC, we do limit the rounds of changes included in most of our packages but we NEVER send any project to print without written approval from our client first. That means you never have to fear that your project will be completed before you are 100% happy with the design.
Have a question that isn’t listed here? Contact us to get your answer.
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